Tips to be a
Great Leader
Words are powerful, so we must be careful what we say, speak carefully and thoughtfully, to avoid problems and misunderstandings.
Constant and effective communication with your assistant plays an essential role because the quality of results you will get depends on how well you have outlined the tasks. It is important to know what to say and how to say it to contribute to collaborative efforts in the workplace and help the organization achieve its goals. Poor communication leads to frequent misunderstandings and frustrations.
Effective Communication is an art that only develops over time and through repetitive actions performed with the honest intention of understanding each other. There are, in fact, different forms of communication, channels, and strategies, to be selected according to the objective at hand; but regardless of the channels or strategies, do not forget to maintain authenticity.
Cultivate a good working relationship and make sure you have affinity with your executive assistant. If you are thinking of building a long-term professional relationship with your virtual staff, getting to know each other might be the first and most important thing you could do. It’s easier to talk on a daily basis with someone you empathize with and who makes your life easier.
That is why it is advisable to take advantage of communication tools.
Nowadays, there are many different ways to keep communication, all over the world. Starting with emails and different messaging platforms, as well as, voice or video calls via Zoom, Skype, Google Hangouts, GoToMeeting, SightSpeed, or simply by phone. Mya Assistant provides numerous communications tools to your Assistant such as a USA-based phone number, Gmail account, Zoom account, Asana, G-space, and more!
One of the Benefits of Mya Assistant is that we’ll get you an assistant in your same time zone!
We recommend effective daily communication, especially at the beginning of the journey.
“The first ninety days with your assistant set the tone of the relationship.” –Michael Hyatt «Your World Class Assistant»
You are getting to know each other and starting to understand what task management works best, so you need to nurture the relationship and dedicate time to it.
Cultivate a good working relationship and make sure you have affinity with your executive assistant. If you are thinking of building a long-term professional relationship with your virtual staff, getting to know each other might be the first and most important thing you could do. It’s easier to talk on a daily basis with someone you empathize with and who makes your life easier.
That is why it is advisable to take advantage of communication tools.
Nowadays, there are many different ways to keep communication, all over the world. Starting with emails and different messaging platforms, as well as, voice or video calls via Zoom, Skype, Google Hangouts, GoToMeeting, SightSpeed, or simply by phone. Mya Assistant provides numerous communications tools to your Assistant such as a USA-based phone number, Gmail account, Zoom account, Asana, G-space, and more!
One of the Benefits of Mya Assistant is that we’ll get you an assistant in your same time zone!
We recommend effective daily communication, especially at the beginning of the journey.
“The first ninety days with your assistant set the tone of the relationship.” –Michael Hyatt «Your World Class Assistant»
You are getting to know each other and starting to understand what task management works best, so you need to nurture the relationship and dedicate time to it.
You may be more comfortable with weekly calls to discuss goals and exceptions for the week in question, or you may prefer to make short calls each morning to go over urgent tasks for that particular day. But we don’t just recommend daily communication, we also recommend effective communication, especially during the first week. No matter which form you choose, but always take a little extra time to state the main purpose of each conversation. This way, you will keep the focus on the key points of that particular task or project.
The best way to prevent delays and misunderstandings and to increase productivity is to devise a plan or process to ensure that all instructions are understood by both parties.
Mya Assistant helps you create a job description for your Assistant. We also train you and your assistant with the most advanced onboarding process to get to know each other. Mya Assistant provides you and your assistant with a good practice guide template that your trained assistant will fill out with the procedures of each task and project in your company, this will help to organize your business and elevate your business processes and make sure you don’t miss a single idea or instruction!
Here are some tips for you to improve your communication with your Virtual Assistant:
DON’T BE AFRAID!
You don’t have to be afraid to share thoughts and feelings, even if you think your assistant might not fully agree. If you’re broaching a topic that you think may be impactful, think about the best time to have the conversation and how to approach it honestly.
BE HONEST!
It takes courage to be honest. Demonstrating vulnerability through honesty can increase respect and trust as we open ourselves up to each other. This type of authenticity creates an atmosphere of acceptance and understanding, which allows both parties to be seen fully and authentically for who they are
BE A MENTOR!
Provide Proper Feedback. Giving and receiving constructive feedback is part of a healthy working relationship with your remote virtual assistant. Leaders, know their staff makes mistakes because they are pushing the boundaries, that is how they will create new things and improve their own skills. Creativity and leadership do not happen in a closed environment where mistakes are not allowed. Communicate and coach in time.
PROVIDE FOLLOW-UPS!
Regular feedback is essential to maintaining motivation and morale but as a leader is essential to demonstrate patience and understanding while providing resources for team members through regular check-ins. Constructive criticism should be provided when needed as recognition of successes fosters motivation towards achieving objectives together.
SET UP YOUR EXPECTATIONS!
Setting expectations and communicating employee responsibilities to each new employee can have a lasting effect on your company. Employees are less engaged at work when they don’t clearly understand what is expected of them. While MYA trains assistants to be proactive and contribute ideas, they cannot move forward without clear expectations from you.